NOW AVAILABLE: LANE AI Voice + SMS + Email — omnichannel revenue recovery across Sales and Service

Bentley Luxury Dealership Showroom
Enterprise AI Platform for Automotive

Every Channel. Every Lead.No Lead Left Behind.

Lotivio Drive is an AI-powered lead recovery platform built for automotive dealerships. LANE AI handles voice outreach. Written follow-up runs through SMS and Email. Together, they work around the clock so your team focuses on buyers, not chasing leads. From the first unanswered sales lead to the last declined service repair order — front end to Fixed Ops, automatically.

Voice + SMS + Email
Sales & Service Departments
24/7 Coverage
How Lotivio Drive Works

From Lead Drop-Off to Booked Appointment

Most dealerships lose leads in the first hour—not because they don't care, but because their team is occupied. Lotivio Drive fills that gap. The moment a lead goes quiet, the platform activates across Voice, SMS, and Email to re-engage them before they move on.

Without Lotivio Drive

  • Leads go uncontacted for hours or days
  • BDC reps manually dial from a cold list
  • No follow-up after hours or on weekends
  • Missed calls fall through the cracks
  • Service appointment no-shows go unrecovered
  • Your team burns time on leads that already moved on
  • Declined service work and no-show appointments go unrecovered

With Lotivio Drive

  • AI contacts leads within minutes of drop-off
  • LANE AI handles voice outreach, day or night
  • SMS and Email follow up automatically in sequence
  • Service reminders and no-show follow-up are automated
  • Appointments book directly into your calendar
  • Your team steps in only when a lead is ready to talk
  • Service no-shows, declined repairs, and fixed ops opportunities are automatically re-engaged

Intelligent Lead Routing

Platform evaluates lead context and history to determine the right channel and timing for each outreach

Multi-Touch Sequences

Coordinates recovery touchpoints across Voice, SMS, and Email over days without manual intervention

Real-Time Personalization

Each message is written for the specific lead, vehicle, and context — not a generic template blast

Outcome Tracking

Every interaction is logged and attributed so your team can see exactly what is working and why

The Platform Engine

How Lotivio Drive Runs Your Lead Recovery

A coordinated system that monitors every lead source, builds a tailored follow-up plan, and executes it across Voice, SMS, and Email — with full visibility for your team.

01

Lead Source Monitoring

  • Connects to your DMS, CRM, web forms, and call tracking feeds
  • Detects lead drop-off the moment a prospect goes uncontacted
  • Captures lead context: vehicle interest, source, prior interactions
  • Flags new leads, cold CRM records, missed calls, and no-shows
  • Works with major dealership CRM and DMS platforms
02

Personalized Outreach Planning

  • Builds a recovery plan based on lead history, vehicle, and source
  • Pulls live inventory data — specs, CARFAX, days on lot, CPO status
  • Determines the right channel mix: Voice first, then SMS and Email
  • Schedules outreach around lead timezone and prior contact history
  • Generates personalized messaging for each individual lead
  • Handles both sales lead recovery and service drive opportunities from the same unified platform
03

Coordinated Multi-Channel Execution

  • LANE AI handles voice outreach — natural, conversational calls
  • SMS fires written follow-up with personalized context
  • Email provides longer-form nurture and vehicle detail
  • Channels coordinate so leads are not over-contacted
  • Appointments book directly into your calendar system
04

Reporting & Continuous Improvement

  • Every interaction is logged with full attribution
  • Real-time dashboards show contact rates, appointments, and outcomes
  • A/B testing surfaces what messaging and timing performs best
  • Your team reviews results and optimizes strategy over time
  • Clear reporting from first contact through closed deal
Voice, SMS, and Email

Three Channels. One Coordinated Recovery System.

Each channel serves a distinct purpose in your outreach strategy. Together they ensure every lead gets a timely, relevant response — without overwhelming your team. The same coordinated system that recovers sales leads also re-engages service appointments, declined repairs, and fixed ops opportunities.

Lane AI Voice Agent

LANE AI is the voice layer of Lotivio Drive. It conducts natural, conversational outreach with leads — handling the initial call so your BDC team focuses on warm, interested buyers. When connected to your inventory system, LANE AI pulls live vehicle data mid-call.

Natural Conversation Flow
Speaks like a real person with natural pauses, tone variation, and conversational cadence
Real-Time Intent Recognition
Understands what the lead wants and adapts the conversation path instantly
Live Inventory Intelligence
Pulls vehicle specs, CARFAX history, days on lot, CPO details, and pricing mid-conversation
Dynamic Objection Handling
Responds to concerns about price, timing, or competition with contextual rebuttals
Multi-Turn Dialogue
Maintains context across the entire conversation, remembering details mentioned earlier

Voice AI Capabilities

  • Automatically dials missed leads within minutes
  • Asks qualifying questions and captures responses
  • Books appointments directly into your calendar
  • Transfers hot leads to live agents in real-time
  • Handles voicemail detection and leaves messages
  • Supports multiple languages and regional accents
  • Compliant with TCPA and DNC regulations
  • Full call recording and transcription

Example Use Cases

Missed Inbound Calls
AI calls back immediately: "Hi, this is Josh from ABC Motors. I see you called a few minutes ago. How can I help?"
Cold CRM Leads
AI re-engages: "We spoke a few weeks ago about the F-150. Still interested? We have new inventory."
No-Show Follow-Up
AI checks in: "You had an appointment yesterday. Everything okay? Want to reschedule?"
Service Drive
Declined Service Follow-Up
Hi, this is Josh from Riverside Motors — your advisor mentioned you had to pass on the brake service last visit. We wanted to reach out and see if now's a better time to get that taken care of.

Human Voice Cloning — The Most Personal AI in Automotive

Your voice, your tone, your cadence — running 24/7 at unlimited scale

LANE AI already speaks with natural, conversational delivery. With Voice Cloning, it can speak in a voice that reflects your specific brand or team persona.

Upload a short audio sample of your BDC representative, sales manager, or brand voice, and Lotivio Drive trains LANE AI to use that voice on every outbound call. Your brand stays consistent. Your outreach sounds familiar. Your team never has to manually dial.

Configure a custom voice in under 24 hours
Maintain consistent brand voice across all outreach
One configured voice deployed across every simultaneous call
Consistent tone and persona from first touch to appointment
Switch voice configurations anytime — seasonal campaigns or rebranding
Fully TCPA-compliant delivery
Available on qualifying plans — ask about configuration during your demo
Works alongside standard LANE AI voice when custom voice is not configured
Enterprise Features

Built for Scale, Security, and Performance

Enterprise-grade infrastructure designed for dealership groups, high-volume operations, and mission-critical lead recovery.

Intelligence & Analytics

  • Real-time dashboard with KPI tracking
  • Conversion attribution by source and channel
  • Lead scoring and prioritization
  • A/B test results and insights
  • Custom reporting and data exports
  • Predictive analytics for lead quality
  • Fixed Ops recovery tracking — declined ROs, no-show appointments, service reactivation

Integration & Workflow

  • Native CRM integrations (Momentum CRM, Salesforce, HubSpot, and others)
  • DMS synchronization (CDK, Reynolds, etc.)
  • Dealership inventory feed and website integration
  • Real-time CARFAX and vehicle history data access
  • Calendar system integration
  • Call tracking platform connections
  • Webhook support for custom workflows
  • API access for advanced automation

Security & Compliance

  • Enterprise-grade infrastructure with data encryption
  • TCPA and DNC compliance built-in
  • Automatic opt-out management
  • Data encryption in transit and at rest
  • Role-based access control (RBAC)
  • GDPR and CCPA compliance tools

Customization & Control

  • Custom AI training on your data
  • Branded messaging templates
  • Flexible business rules engine
  • Multi-location management
  • Custom lead routing logic
  • White-label options available
  • Service department workflow configuration — separate sequences for sales and Fixed Ops

Performance & Reliability

  • High-availability cloud infrastructure
  • Fast response times on lead activation
  • Unlimited concurrent conversations
  • Auto-scaling infrastructure
  • Redundant failover systems
  • 24/7 system monitoring

Support & Success

  • Dedicated customer success manager
  • 24/7 technical support
  • Onboarding and training included
  • Quarterly business reviews
  • Strategic optimization consulting
  • Priority feature requests
Platform Capabilities

Built to Handle Your Full Lead Volume

Lotivio Drive is designed to run alongside your existing team, not replace it. Here is what the platform handles.

Minutes
Speed to First Contact
Platform activates on new leads within minutes of drop-off
All Day
After-Hours Coverage
Voice, SMS, and Email run 24/7 including evenings and weekends
Voice + SMS + Email
Channels Coordinated
Each channel plays a specific role in the recovery sequence
Zero
Additional Staff Required
Platform handles first contact without adding headcount
Sales
New Vehicle Leads
Cold leads, internet inquiries, and missed inbound calls
Service
Service Department
Full Fixed Ops recovery — declined repair orders, service no-shows, recall outreach, and service loyalty reactivation
Custom
Setup & Configuration
Configured to your DMS, CRM, and dealership workflows
Live
Reporting Dashboard
Every call, SMS, and email tracked and attributed in real time
Enterprise & Dealer Groups

Enterprise & Dealer Group Capabilities

Lotivio Drive is engineered to scale across single rooftops and multi-store dealer groups — with centralized visibility and rooftop-level control.

Multi-Rooftop Management

  • Centralized dashboard across all store locations
  • Rooftop-by-rooftop performance comparison
  • Consolidated revenue attribution reporting
  • Group-level sequence management and controls

Sales & Service Coverage

  • Separate AI workflows for Sales and Fixed Ops
  • Service-aware messaging for declined ROs and no-shows
  • Sales-to-service bridge conversations built in
  • Unified lead context across both departments

Enterprise Implementation

  • Structured rollout support for dealer groups
  • Rooftop-level CRM and DMS configuration
  • BDC and service advisor workflow alignment
  • Structured enterprise deployment support
Premium Audi Dealership

See Lotivio Drive in Action

Book a live demo and we will walk through how the platform fits your dealership's existing workflow — including your CRM, DMS, and current follow-up process.

Custom setup for your dealership. No long-term contracts. See results immediately.