See how automotive dealerships of all sizes are using Lotivio to recover lost leads, book more appointments, and generate measurable ROI from pipeline they've already paid for.
Across featured case studies
That would have been lost forever
Within first 90 days
Colorado Springs, CO
With over 450 internet leads per month, Larry H. Miller Toyota was struggling with inconsistent follow-up speed and coordination between their BDC teams. Nearly 40% of leads were going unanswered within the critical first hour, resulting in lost opportunities to competitors.
Deployed Lotivio with centralized AI recovery workflows. Integrated with their existing CRM to trigger instant follow-up on missed contacts and slow responses across all departments.
CHANNELS DEPLOYED
3-Channel AI Recovery
SMS, Email, and Agentic AI Voice
Previously cold leads re-engaged through AI Voice, SMS, and Email
Booked directly through AI recovery sequences
From recovered leads that converted to sales
Average speed-to-lead reduced from 2.3 hours to 2.8 minutes
Lotivio recovered leads we thought were completely dead. The AI voice agent books appointments while our team sleeps. It's like having a tireless BDC rep working 24/7 that never misses a follow-up.
Charlotte, NC
Hendrick Honda had a strong marketing budget generating 200+ internet leads monthly, but their small BDC team couldn't keep up with the volume. After-hours and weekend leads often went cold by Monday morning, with no systematic follow-up process.
Implemented Lotivio's full 3-channel recovery system with focus on after-hours automation. Set up smart routing to pass hot leads back to BDC during business hours, while AI handled nights and weekends automatically.
CHANNELS DEPLOYED
3-Channel AI Recovery
SMS, Email, and Agentic AI Voice
Primarily from after-hours and weekend inquiries
Generated without adding BDC headcount
New pipeline from previously uncontacted leads
AI handles all after-hours lead follow-up automatically
We were losing deals every weekend because we couldn't staff our BDC 24/7. Now Lotivio handles Friday night and Saturday morning leads immediately. Our close rate on weekend leads jumped significantly.
Plano, TX
As a luxury dealership with high-value transactions, every lost lead represented $5,000+ in gross profit. Their CRM had over 800 cold leads from the past 6 months that sales had attempted once and abandoned due to limited follow-up resources.
Used Lotivio to launch a systematic cold CRM recovery campaign. AI sequences targeted leads by vehicle interest, price range, and time since last contact. Personalized outreach emphasized trade-in value and new inventory arrivals.
CHANNELS DEPLOYED
3-Channel AI Recovery
SMS, Email, and Agentic AI Voice
Responded to AI recovery sequences after months of silence
From leads marked as "dead" in their CRM
Deals closed from previously abandoned pipeline
Of cold leads responded to multi-channel outreach
We had a goldmine sitting in our CRM and didn't know it. Lotivio helped us recover nearly $200K from leads we'd written off. The ROI was instant and the technology integrates seamlessly with our existing processes.
Phoenix, AZ
Independent used car dealership with limited staff and budget. No dedicated BDC. Sales team was handling their own follow-up, resulting in inconsistent response times and no systematic recovery process for their growing online lead volume.
Started with Lotivio focused on SMS and Email recovery. AI automatically follows up on all web form submissions and missed calls within minutes, passing warm leads to sales team when they engage and are ready to visit.
CHANNELS DEPLOYED
3-Channel AI Recovery
SMS, Email, and Agentic AI Voice
That would have gone completely unanswered
From improved speed-to-lead and systematic follow-up
Pure incremental revenue from recovered pipeline
Achieved results without hiring additional staff
As a small operation, we can't afford to lose a single lead. Lotivio acts like an extra sales rep that never takes a day off. Best investment we've made in our technology stack.
Tampa, FL
Extremely high lead volume (600+ monthly) was overwhelming their 5-person BDC. Speed-to-lead was suffering, and no-shows were at 45%. They needed to maximize every opportunity without adding expensive headcount or sacrificing service quality.
Deployed Lotivio with focus on appointment confirmation and no-show recovery. AI sends reminder sequences before scheduled appointments and instantly re-engages no-shows with rescheduling options via multiple channels.
CHANNELS DEPLOYED
3-Channel AI Recovery
SMS, Email, and Agentic AI Voice
Automatically re-engaged within minutes of missed appointment
From no-shows that would have been lost forever
From recovered no-shows that converted to sales
Cut no-show rate in half with AI confirmation sequences
No-shows were killing us. We'd book 100 appointments and only 55 would show up. Lotivio cut our no-show rate in half and recovers the ones who still miss. Absolute game-changer for our bottom line.
Houston Metro Area
Five rooftops (Toyota, Honda, Chevrolet, Ford, Hyundai) with disparate CRM systems and no centralized lead management. Each location had different follow-up processes, leading to massive inconsistency and lost opportunities across the group.
Enterprise deployment across all 5 locations with unified reporting. Lotivio integrated with multiple CRM systems and standardized follow-up speed and quality across the entire group with consistent AI-powered recovery.
CHANNELS DEPLOYED
3-Channel AI Recovery
SMS, Email, and Agentic AI Voice
Across all 5 locations monthly
Generated through standardized AI recovery
Group-wide incremental revenue from recovery
Every location now has identical follow-up standards
Before Lotivio, every store did follow-up differently. Now we have one system, one process, and one source of truth. Our group-wide conversion rate increased 34% and we finally have visibility into our lead performance.