Back to Help Center

Getting Started

Complete onboarding guide for enterprise deployment

Quick Start: Your First 24 Hours

1

Account Setup

Configure SSO, add team members, set permissions

2

Connect Data Sources

Integrate CRM, marketing automation, analytics platforms

3

Launch First Workflow

Deploy AI-powered lead recovery automation

Enterprise Account Configuration

Single Sign-On (SSO) Setup

Configure SAML 2.0 or OAuth 2.0 authentication with your identity provider:

  • 1
    Navigate to Settings → Security → SSO Configuration

    Access your enterprise SSO dashboard

  • 2
    Select Identity Provider

    Okta, Azure AD, Google Workspace, OneLogin, or custom SAML

  • 3
    Configure Metadata Exchange

    Upload IdP metadata XML and download SP metadata for your IdP

  • 4
    Test & Enable

    Validate authentication flow in test mode before production rollout

Enterprise Note: JIT (Just-In-Time) provisioning automatically creates user accounts on first SSO login. Configure default roles and permissions under User Provisioning settings.

Team Structure & Permissions

Lotivio supports hierarchical team structures with granular role-based access control (RBAC):

RolePermissionsUse Case
Super AdminFull platform access, billing, security settingsCTO, IT Security Lead
AdminManage workflows, team members, integrationsRevOps Director, Sales Ops Manager
ManagerCreate/edit workflows, view all dataSales Manager, Marketing Manager
AnalystRead-only access, export reportsData Analyst, BI Team
DeveloperAPI access, webhook configurationEngineering Team, Integration Partners

CRM Integration (Salesforce Example)

Connect your CRM for bi-directional data synchronization:

Step 1: Install Managed Package

Navigate to Settings → Integrations → Salesforce → Install Package

Package URL: https://login.salesforce.com/packaging/installPackage.apexp?p0=04t...

Step 2: Authorize OAuth Connection

Grant Lotivio read/write permissions for Leads, Contacts, Opportunities, and Tasks

Step 3: Configure Field Mapping

Map custom fields between Salesforce and Lotivio. Standard fields auto-map.

SF: Lead_Score__cLotivio: ai_score

Step 4: Set Sync Rules

Define which records sync: All leads, specific record types, or filtered views

Expected Sync Time: Initial sync completes in 15-45 minutes for up to 500K records. Real-time updates process within 30 seconds.

Additional Resources

Video: Enterprise Onboarding

45-minute guided walkthrough for IT administrators

Watch now →

Enterprise Setup Checklist

Downloadable PDF with all configuration steps

Download PDF →